Over the last 20 years Fathom IT has evolved and grown from a fax and printer repair company to a full computer and communications infrastructure service business. The company offers everything IT related; from hardware repairs, remote support to businesses and individuals, through to installing fibreoptic cables and data networks on large development projects. The recent lockdown has brought about more homeworking and this has led to Fathom re-energising an arm of its business that had seen little demand in recent years, collection and delivery. The company is seeing a surge in demand for repairs so has reinstated the full collections service for hardware problems.
Nathan Evans, Fathom IT CEO says, “Clearly infrastructure and IT plays a hugely important part of peoples’ lives, as does the ability to work from home in this new era. We have quickly adapted our services and offices to the present climate and will continue to be there for our clients; offering computer and phone solutions, supplying new systems and providing hardware repairs. Many of our clients; schools, accountants, solicitors, estate agents have continued to operate through this time and we have been there for them. I believe nothing is too difficult if you have a determination to get it done. Re-energising the collection and return side has enabled businesses to get equipment fixed or upgraded quickly, with our 24-hour turnaround offering a great solution to peoples’ IT woes. Fathom IT celebrates its 20th anniversary this year, we know that it going to be all about being able to adapt and offer excellent bespoke customer service, no matter what the job.”